Live well with Pargo and Wellness Warehouse! We partnered with Pargo so you can collect at your closest Wellness Warehouse store or pick up point nationwide. The best part? Click & Collect delivery produces 68% less carbon emissions!

How It Works


Why Choose Pargo Click & Collect ?


Frequently Asked Questions

You are in a meeting and the home delivery courier demands your attention, you walk the dog around the block and miss the courier, your baby has just fallen asleep and the doorbell rings. These scenarios are too common and can easily be avoided when choosing Click & Collect delivery. Instead of putting your life on hold while you wait for delivery, Click & Collect lets you get your order at a time that is most convenient for you.

Pargo Pickup Points function as Click & Collect delivery hubs that online shoppers can visit to collect their orders when it suits them best. Thanks to Pargo’s partnership with popular retailers, like Clicks and Freshstop at Caltex, and local stores, their growing network of thousands of pickup points can easily be found across the country.

Valid identification and your unique Pargo PIN, which you would have received by email and/or SMS. If someone other than you is collecting, they'll need their ID as well as a physical or digital copy of your ID and Pargo PIN.

This is a unique, randomly-generated PIN you would have received via email and/or SMS on confirmation of order.

Parcels are returned to the sender after 8 days of non-collection.

Delivery will take place in 3-5 working days from the date at which Pargo received the parcel from the sender. Add 2 more days for outlying areas. If the parcel has still not arrived after 5 working days, please get in touch with Pargo’s customer support team so that they can resolve the issue.

Parcel deliveries usually take place between 9am and 5pm Monday to Friday. Pargo Pickup Points run on independent store hours but are mostly open outside of business hours and over weekends for your convenience.

Browse Pargo Pickup Points here.

You can track your parcel by visiting Pargo's homepage at, navigating to the top right menu bar and clicking
on ‘Track’. There you must type in the tracking number provided via email and/or SMS. If no detail is available or you're still
having difficulties, please get in touch with Pargo’s customer support team to assist.

Track Pargo delivery here.

Try Click & Collect delivery instead. Because Click & Collect delivers multiple orders to a single collection hub in one attempt, it produces 68% fewer carbon emissions than home delivery.

You will receive an email and/or SMS notification as soon as your parcel is delivered to your chosen Pargo Pickup Point and is ready for collection.

Please get in touch with Pargo’s customer support team to assist.
Get in touch with them here.

No, once the parcel is on its way to the pickup point, the destination cannot be changed. Kindly contact Pargo’s customer support team for more assistance.
Get in touch with them here.