Refunds & Returns

Wellness Warehouse Refunds & Returns Policy

Please Contact Us here should you wish to request a refund & return your Wellness Warehouse Online order. 

If you are not satisfied with your purchase, you may return it within 30 days for a refund, replacement or exchange if:

• You have the original till slip

• The item is unused

• The item is in its original, undamaged packaging


• Refunds will be made using the same method as the original form of payment

• Certain items cannot be exchanged for safety and hygiene reasons

• Gift vouchers cannot be refunded

• Defective goods can be returned within 6 months of the date of purchase if:

• You have the original till slip

• The goods have been used for their intended purpose and cared for as per the instruction manual


• You will have the choice to have returned goods repaired, replaced or refunded

• We reserve the right to send returned products for further assessment

Please note that, due to the courier costs on our side, we are unfortunately unable to refund the R60 delivery fee should you choose to cancel your order.