Shipping & Delivery
Orders within South Africa
|What is it?||The courier service will collect the parcel from our depot in
Cape Town and deliver to your residence or place of work.
|A collection service that allows parcels to be sent from Wellness
Warehouse to over 2 500 points nationwide (including many outlying
areas) for customers to collect. Find a pickup point near you:
|The courier service will collect the parcel from our depot in
Cape Town and deliver to a direct address, provided it is
within a city centre.
|When I get my Order?||Deliveries are made during working hours. Normally, delivery
can take anything from 24 to 72 hours (if you are in an outlying
area). This does not include public holidays and weekends.
Keep in mind that certain extreme outlying areas are only
serviced by our courier on specific days of the week.
We deliver during normal working hours.
|Delivery to the shop/collection point takes 3 - 5 working days.||Delivery will take place before 5 pm the following
working day. We deliver during normal working hours.
|What is the Cost?||Delivery to main city centres is R50 when ordering to the value
of less than R1000, and free for purchases over R1000. If you are
in an outlying area, you will pay R150 regardless of how much
you spend. Fill out your shipping details at checkout for the
system to quote you according to your area.
|This delivery option costs R50 when ordering under R1000, and
is free when ordering over R1000.
R250 for overnight deliveries to main city centres.
Outlying areas can be quoted separately offline.
|What are the benefits?||Fast and convenient deliverystraight to your door.||Nationwide collection points offered at a great price point, no
matter where you are in SA. Collect when it's convenient for you.
|Fast, next-day delivery to your door.|
|Can I track my order?||Your tracking details will be sent in a dispatch e-mail.
The tracking link will indicate when you are due to receive your
order. If you have your waybill number, you can also track the
order here: https://collivery.net/tracking
|Tracking details are sent via a dispatch e-mail from Wellness
Warehouse. The Pargo website allows you to track the progress
of your parcel. https://pargo.co.za/track-trace/
|Tracking details are sent via a dispatch e-mail from
Wellness Warehouse. The tracking link will tell you
when you are due to receive your order.