SPRING INTO ACTION WITH SEPTEMBER SAVINGS

 CLICK HERE
Toggle Nav
CART
Search
  • Create an Account
    • Menu
    Account

    Shipping & Delivery

    Orders within South Africa

    Door-to-door Pargo  Click & Collect @ Kloof  Expedited
    What is it? The courier service will collect the parcel from our depot in 
    Cape Town and deliver to your residence or place of work. 

    A collection service that allows parcels to be sent from Wellness 
    Warehouse to over 2 500 points nationwide (including many outlying 
    areas) for customers to collect. Find a pickup point near you:
    https://pargo.co.za/find-a-store/ 
    Please note that during lock-down, there will be a reduced number
    of stores available for selection of Pargo collections.

    		 Upon placing your order, you can choose to collect from the
    offered collection points, currently being only the Kloof Store
    at Lifestyle Centre, Gardens, Cape Town.    		 This options is currently not available.
    The courier service will collect the parcel from our depot in 
    Cape Town and deliver to a direct address, provided it is 
    within a city centre.
    When do I get my order?

    Please note that during lockdown period, there is a delay
    in fulfilling orders of up to 7 working days.

    Deliveries are made
    during working hours. Normally, delivery 
    can take anything from 24 to 72 hours (if you are in an outlying 
    area). This does not include public holidays and weekends. 
    Keep in mind that certain extreme outlying areas are only
    serviced by our courier on specific days of the week.
    We deliver during normal working hours.

    		 Delivery to the shop/collection point takes 3 - 5 working days after shipping.

    Please note that during lockdown period, there is a delay
    in fulfilling orders of up to 7 working days.
    Your order will be ready to collect within 2-3 working days.

    		 Delivery will take place before 5 pm the following 
    working day. We deliver during normal working hours.
    What is the cost? Delivery to main city centres is R60 when ordering to the value 
    of less than R400, and free for purchases over R400. If you are
    in an outlying area, you will pay R150 regardless of how much 
    you spend. Fill out your shipping details at checkout for the 
    system to quote you according to your area.    		 This delivery option costs R50 when ordering under R400, and 
    is free when ordering over R400.

    This is a free option.

    R250 for overnight deliveries to main city centres.

    Outlying areas can be quoted separately offline.
    What are the benefits? Fast delivery that is done at your physical location
    - be it home or work.    		 Nationwide collection points offered at a great price point, no
    matter where you are in SA. Collect when it's convenient to you.    		 Collect if it is convenient for you. Supplement your online
    order with fresh produce or other health products.    		 Fast, next day delivery to your door.
    Can I track my order? Tracking details are sent via dispatch email from Wellness
    Warehouse. The tracking link will tell you when you are due
    to receive your order.    		 Tracking details are sent via dispatch email from Wellness
    Warehouse. The Pargo website allows you to track the progress of your parcel.    		 Once your order  status is changed to shipped, it means
    that your order is ready for collection. You can email [email protected] to
    get a status update    		 Tracking details are sent via dispatch email from
    Wellness Warehouse. The tracking link will tell
    you when you are due to receive your order.