How to Shop

Infographic shop online Wellness Warehouse

Please follow these quick steps to make ordering your items easy:

  1. Go to www.wellnesswarehouse and shop as a guest, or create an account if you haven't shopped with us since 14 May 2019.
  2. Select a category:
  3. Add to your cart: select the quantity of the products you require and select Add button. You can also add to your Wishlist, should you have an account. This can then be accessed laster upon logging in. You can also click on the "Not available online..." button and receive notification via email when it comes back into stock.
  4. View and edit your cart: adjust product quantities; delete items or apply a voucher/discount code here.
  5. Proceed to secure checkout. 
  6. Delivery details: provide the necessary delivery details in order for the system to quote you on your delivery methods. The door-to-door will not appear until you fill in the physical address you wish to deliver to. 
  7. Choose the delivery method of your choice. Find out more about delivery and how long it takes here.
  8. Provide your billing details for the invoice. Should they be the same as the shipping/delivery details, please check the box. Choose your payment option. We offer Credit Card through PayU (PayU Easy is PCI DSS compliant, SSL and 3D Secure enabled.) OR Instant EFT through SID ( PCI DSS compliant).
  9. A Thank You page will confirm your order with an order number. Please check your email for confirmation of your order. Tip: Check your junk email as sometimes these emails are marked as spam. Email notifications will be sent to the provided email address when the order enters the following stages: Processing and Shipped.
  10. Await and track your delivery. Parcels can be tracked via the links sent out when parcels are shipped.

Feel free to contact us from Mondays to Fridays between 8 AM and 4 PM. Tel: +27 (0)21 276 2148 | Email: [email protected]